Customer Satisfaction

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First Impressions

How Would You Rate The CPOs Punctuality
How Would You Rate The Vehicle Cleanliness and General Condition
How Would You Rate The CPOs Personal Appearance
How Would You Rate The Standard Of The Safety Brief
How Would You Rate The Divers Apperance

Journey

Did The Driver Maintain a Safe and Consistent Speed
How Was The Drivers Road Awareness
How Would You Rate The WIFI
How Were The In Vehicle Snacks
How Would You Rate The Amount Of Available Water
How Was The CPOs Hosting Skills - Conversation And Local Knowledge
How Was The Comfort Of The Vehicle

Overall Performance

How Would You Rate Your Reassurance And Peace Of Mind With The Driver
How Would You Rate Your Confidence In The CPO
How Would You Rate The Teams Professionalism
How Would You Rate Your Halliday Finch Experience
How Would You Rate The Chances Of You Recommending Halliday Finch To Colleagues Or Friends

Excellent: 90% and Above    
Very Good: 75% to 90%     
Good: 50% to 75%    
Corrective Action: Below 50%    

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